⭐ 4Phase – Terms & Conditions

By placing an order with 4Phase, the customer agrees to the following Terms & Conditions.

---

🛡️ Warranty Policy

— Warranty applies only to manufacturing defects.
— Any defect must be reported within 48 hours of delivery.
— Clear photos or videos showing the issue are required.
— Proof of purchase (receipt or order confirmation) is required.

Warranty Does NOT Cover

— Change of mind after the 48-hour window.
— Damage caused by drops, misuse, or mishandling.
— Water, chemical, or heat damage.
— Normal wear and tear.
— Issues caused after delivery.

— After the 48-hour defect window:
— No warranty.
— No refunds.
— No replacements.
— No exchanges.

---

🔁 Replacement & Refund Policy (48-Hour Window)

— Within 48 hours of delivery, if a product is found to be defective:
— The customer must provide clear photos or videos.
— 4Phase will review and confirm the defect.
— If the defect is confirmed, 4Phase may offer either:
— A replacement.
— A refund.
— The choice between refund or replacement is at the sole discretion of 4Phase.

— After 48 hours:
— No refunds.
— No replacements.
— No exchanges.

---

💸 Refund Conditions

— Refunds are available only within the 48-hour window and only for confirmed defects.
— Refunds will not be issued for:
— Change of mind.
— Used or damaged items.
— Incorrect use of the product.
— Refunds may be processed via the original payment method or as store credit, at the store’s discretion.

---

🚚 Delivery & Order Refusal

— Customers are responsible for checking their order upon delivery.
— If a customer refuses the order upon delivery or decides they no longer want the product, the customer must pay the delivery fee in full.
— Delivery fees are non-refundable, even if the order is refused.
— Orders refused without a valid defect reason may be restricted from future purchases.

---

📦 Shipping

— 4Phase is not responsible for delays caused by third-party courier services.
— Risk of loss transfers to the customer once the order is delivered.

---

📌 Additional Terms

— Product images are for illustration purposes only.
— Minor color or design variations due to screen settings or manufacturing batches are not considered defects.
— Sale or discounted items are final unless defective within 48 hours.
— Proof of purchase is required for all claims.
— 4Phase reserves the right to refuse service in cases of abuse or repeated order refusal.
— 4Phase has the final decision on all claims, refunds, replacements, and disputes.

---

📞 Contact Information

— +961 81 206 295